To our lovely DFL community, 

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We know the struggles and stresses of online shopping especially when items don’t fit or when we change our minds.

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As we want you to enjoy your shopping experience with us, we are now changing our returns policy. 

 

Therefore, we will be now offering a 7 day return policy (from the date of purchase) on all items purchased from our online shop. 

 

Step 1.

If you would like to request a return on an item(s) please send us an email to info-dressforless@sky.com with your:

    - First and Last name 

    - email address

    - contact number

    - order number

    - reason for return

 

Step 2.

When we have accepted your request, we will then forward the returns address.      

- Please note that customers are responsible for posting items back to us and all returns costs will need to be covered by yourself.

- Please ensure your items are securely wrapped and remember to ask for a receipt as proof of sending.

 

Step 3. 

Once the item has been received and checked over, all successful returns will be credited to the original payment method.